Privacy & Terms

1. Who We Are

HDI Group (comprising HDI International Supplies (Pty) Ltd and Heavy Duty Industrial (Pty) Ltd) is a mining and industrial procurement company based in Johannesburg, South Africa. This policy explains how we collect, use, and protect your personal information when you use our website or submit enquiries.

2. Information We Collect

When you submit a Request for Quotation (RFQ) or contact us, we may collect:

• Your name and company name
• Email address and phone number
• Mine or site name and delivery country
• Product requirements and specifications
• Any other information you choose to provide

We also collect standard website analytics data (pages visited, browser type, referring site) through cookies and similar technologies.

3. How We Use Your Information

We use your information to:

• Process and respond to your RFQs and enquiries
• Provide quotes, source products, and manage orders
• Communicate with you about our services
• Send product alerts and updates (only if you opt in via our newsletter)
• Improve our website and services

4. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information with our verified supplier network solely to fulfil your procurement requirements. We may also disclose information where required by South African law.

5. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. RFQ submissions are transmitted securely and stored in protected systems.

6. Your Rights

Under the Protection of Personal Information Act (POPIA), you have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us at sales@hdi-group.com.

7. Cookies

Our website uses cookies to improve your browsing experience and analyse site traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.

8. Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. RFQ data is retained for the duration of the business relationship and a reasonable period thereafter.

1. General

By accessing and using the HDI Group website (hdi-group.com), you agree to these terms. If you do not agree, please do not use this website. We reserve the right to update these terms at any time.

2. Services

HDI Group provides procurement and supply chain services for the mining, construction, and industrial sectors. All quotations provided through this website are subject to final confirmation, availability, and our standard terms of sale. Prices quoted are valid for the period stated on the quotation.

3. Accuracy of Information

While we make every effort to ensure the information on this website is accurate and up to date, we do not guarantee the completeness or accuracy of any content. Product specifications, availability, and pricing are subject to change without notice.

4. Intellectual Property

All content on this website, including text, images, logos, and design elements, is the property of HDI Group or its licensors and is protected by South African intellectual property laws. You may not reproduce, distribute, or use any content without our written permission.

5. Limitation of Liability

HDI Group shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of this website or reliance on any information provided. Our total liability in connection with any claim shall not exceed the value of the specific transaction in question.

6. Governing Law

These terms are governed by the laws of the Republic of South Africa. Any disputes arising from the use of this website shall be subject to the jurisdiction of the South African courts.

7. Contact

For questions about this policy or our terms, contact us at: